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Frequently Asked Questions About the Product
Free repairs are available for two years from the date of purchase. If purchased from the official website or struct, this is extended to three years.
Everything is manufactured in Japan in collaboration with skilled artisans. We carefully select premium materials such as ballistic nylon, Ballista nylon, and leather.
We provide estimated costs for repairs by part, including handle replacement (from ¥12,000 for leather and ¥8,000 for nylon) and zipper replacement (from ¥8,800). We can also provide quotes for repairs outside the warranty period.
Items made with leather develop a richer luster and depth with every use, taking on a character unique to their owner. The nylon material is lightweight, highly durable, and designed to retain its shape.
Please contact us via the Repair Form.
Ballistic nylon is the brand's toughest material, with a 2540D rating. Ballistic nylon is a waterproof fabric made by applying a PVC coating to 1680D fabric.









