Inquiry form

<About inquiries>

If you have any questions about our products or if you would like to know when out-of-stock items will be available, please contact us using the form below.

If you have any other questions, please feel free to ask. If you have difficulty using the form or would like to attach an image, please contact us at hello@project-baton.com .

Please allow approximately three business days for a response.

*If you use a mobile phone email address, you may not receive our reply due to spam settings, etc. When making an inquiry, please make sure to allow emails from the following domains in your settings.
@project-baton.com

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<Regarding refunds>

For inquiries regarding refunds, please contact us using the inquiry form.
The refund method will vary depending on the payment method, so we will confirm the details and provide you with individual instructions.

If you wish to return or request a refund, please be sure to contact us with your name and order number (#0000) .

Please see below for our refund policy.
▶︎About refunds

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*For inquiries regarding repairs, please use the dedicated form.
▶︎ Click here for the repair form